Each year there is a National Survey of GP Practices and patients are selected randomly by IPSOS/Mori and sent a questionnaire. The results are compiled and statistics are published on a National and CCG (Clinical Commissioning Group) basis. They are also marked against the National Average.
The Tilehurst Surgery is always looking at ways of improving our service to patients and we take these results seriously.
If you would like to help shape the future of health services in this area, the PPG is a good forum to influence changes.
IPSOS/Mori Patient Survey