Appointments can be booked up to 6 weeks in advance. Patients who feel they must see the doctor on the same day will be given an urgent appointment with the next available doctor.
Urgent appointments
To request an urgent appointment for today during opening times:
Routine appointments
To request a routine appointment in advance during opening times:
Get medical advice from a doctor or nurse
To ask a non-urgent medical question:
We will respond within 5 working days during opening times.
Phone consultations
We offer the facility for phone consultations with a doctor. When you contact us please ask the receptionist; to ensure continuity of care please make an appointment with your usual GP.
Practice nurses
The practice nurses can help with many of your health problems, included are: asthma, health check, immunisations, ECG, wound care, family planning, HRT, diabetes, travel advice/immunisation, smear tests, smoking cessation and weight loss.
Don’t forget:
- NHS Direct can help with a wide range of health advice and information, call 0845 46 47
- The pharmacist at your local pharmacy is trained to give advice about chronic disease problems and medicines. He/she can also advise on, and may be able to prescribe for, some minor ailments. You can see him/her without an appointment.
In house pharmacist
Our in house pharmacist can assist you with medication queries and can also be seen for routine medication reviews. These reviews are initially completed online and any follow up appointments can be dealt with by either Ida or your GP.
Minor surgery
Doctors working at the surgery may undertake some minor surgical procedures. Patients must be referred by a GP and appointments are 15 minutes long. In some circumstances you may be advised to arrange for a friend or relative to drive you home afterwards.
Family planning
Our practice nurses and doctors offer family planning advice. We can fit coils and prescribe emergency contraception at the surgery. If you require emergency contraception please request an urgent appointment.
If you are pregnant, please contact the community midwives on 0118 322 8964 to arrange your ‘booking appointment’.
Smoking cessation and weight loss
Advice, support and nicotine replacement therapy are available through the practice nurses.
To self-refer to the pathway exercise service please complete our referral form.
To self-refer to our stop smoking service please complete our referral form.
Smear tests
These are recommended every 3 years for women aged 25 to 49 and every 5 years in women aged 50 to 64 years. A doctor or a practice nurse can do them. Please ensure that if you are booking for a smear test with a doctor you ask for a double appointment.
For more information please visit the NHS website.
Ultrasound
Ultrasound therapy is available for some muscle and joint problems. Referrals can be made through a doctor or a practice nurse.
Lung function testing
We have facilities for lung function testing in the surgery. This is an important tool used to assess patients with chronic lung diseases including asthma. Referrals for lung function testing are made through your GP.
Childhood immunisations clinic
It is your responsibility to book the baby’s first immunisations at 8, 12 and 16 weeks. Appointments for children over 12 months of age will be sent to you automatically. The surgery holds an immunisation clinic every Tuesday 10am to 12:30pm.
Flu clinic
Doctors and practice nurses give flu vaccines to those aged over 65, or considered to be in ‘at risk’ groups: October and November, available at walk in clinics. Times and dates will be advertised in the surgery.
Translation service
If you would like a translator to be present at your appointment, please phone the surgery.
Cancelling or changing an appointment
To cancel your appointment:
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are too unwell or infirm to visit the surgery, please telephone before 10am as this allows the doctors to plan their visits.
The receptionist answering your call will need to ask you certain questions regarding the complaint. These details are necessary to enable us to deal with the most urgent calls first.
Where possible you will be asked to attend the surgery, as facilities for examination and treatment are much better there.
Related information
Health A to Z
Sick notes
Test results